Shipping policy
Shipping Policy
1. Shipping Area
We currently ship within South Africa only.
2. Order Processing
Orders are processed within 1–3 business days after receiving your order confirmation email.
Business days exclude weekends and South African public holidays.
Orders placed during promotional periods or peak times may require additional processing time.
We reserve the right to delay processing if additional verification is required.
3. Shipping and Delivery Time
Once dispatched, delivery typically takes 2–5 business days, depending on your location and the courier service used.
Delivery times are estimates only and are not guaranteed.
Rural or outlying areas may experience longer delivery times.
4. Shipping Fees
Shipping fees are calculated at checkout based on your delivery location and selected shipping method.
All shipping charges are clearly displayed before payment is completed.
5. Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking details where available.
It is the customer’s responsibility to ensure that the shipping address provided is accurate and complete.
Weermag is not responsible for orders delivered to incorrectly supplied addresses.
6. Courier Delays
While we work with reputable courier partners, we are not responsible for delays caused by:
Courier operational issues
Weather conditions
Load shedding
Strikes or industrial action
Peak periods
Events beyond our reasonable control
Risk of loss passes to the customer once the parcel is handed to the courier.
7. Failed Deliveries
If a delivery attempt fails due to:
Incorrect address
Customer unavailability
Failure to collect from a pickup point
Additional redelivery fees may apply.
8. Contact
If you have any questions regarding shipping, please contact: